The Commercial Collection Agency Association (CCAA) of the Commercial Law League of America (CLLA) does a periodic survey of its members to determine the probability of collecting a past due account based on the age of the account.

The CCAA’s most recent survey was performed in June 2001. They polled 115 member commercial collection agencies, which in the aggregate handle about 80% of claims placed with professional commercial collection agencies in the U.S.

The results, presented graphically below, show that the probability of full collection on a delinquent account drops dramatically with the length of the delinquency.

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