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*Population figures are 2007 estimates Credit and Collections
Dispute Resolution (information from the U.S. Department of State) In order to reduce the backlog of civil cases, the President signed the Alternative Dispute Resolution (ADR) Act into law in April 2004. This institutionalizes the use of ADR and creates a Philippine Center for Alternative Dispute Resolution. The Philippines is a member of the International Center for the Settlement of Investment Disputes (ICSID) and of the Convention on the Recognition and Enforcement of Foreign Arbitral Awards. However, Philippine courts have shown a reluctance to abide by the arbitral process or its resulting decisions. Enforcing an arbitral award in the Philippines can take years. Risk AssessmentCoface Country Risk Rating: B -- An unsteady political and economic environment is likely to affect further an already poor payment record Ducroire Delcredere Political Risk Rating: 2 – low risk Business ClimateOver the last two decades, the relatively closed Philippine economy has opened significantly. The recent appreciation of the Peso against the dollar has made imports more attractive, driving new business into the country. The training, productivity, and adaptability of the Filipino workforce, have been assets, particularly for multinational companies. However, the level of infrastructure has lagged behind other Asian emerging countries, and the country struggles with corruption, regulatory transparency and, in some areas, violence. English is the language of most business transactions and practically all business or government correspondence in the Philippines. Judicial System: According to the U.S. State Department, many foreign investors view the inefficiency and uncertainty of the Philippines judicial system as a significant disincentive for investment. Although the judiciary is constitutionally independent of the executive and legislative branches, it faces many problems, including understaffing and corruption. Transparency of Regulatory System: Agencies are required to develop regulations via a public consultation process, often involving public hearings. In most cases, this ensures some transparency in the process of developing regulations. However, many investors find business registration, customs, immigration, and visa procedures burdensome and a source of frustration. Patents and Brands: The Philippines has made progress in recent years in protecting intellectual property rights, but enforcement continues to be problematic. U.S. manufacturers and suppliers should register their copyrights, trademarks, and patents with The Intellectual Property Office. Conversion and Transfer Policies: There is no currency exchange control in Philippines. Foreign investments must be registered with the Central Bank in order to repatriate capital and dividends. Corruption: Corruption is a pervasive and long-standing problem. Political Violence and Terrorism: Terrorist groups, criminal gangs, communist insurgents, and Islamic separatists operate in many regions of the country. The Department of State urges American citizens to consider carefully the risks of travel to the Philippines and continues to warn against all but essential travel throughout the country in light of heightened threats to Westerners. For more detailed information on these topics, visit the 2007 Investment Climate Statement – Philippines, of the U.S. Department of State. Business and Cultural PracticesAppointments: Business travelers are expected to be on time. Business Cards: It is not necessary to have your business cards translated; English-only versions are acceptable. As in other Asian countries, exchanging business cards is an important part of establishing working relationships. Therefore, bring a good supply and make sure to include your title, as this will help Filipinos determine your influence and decision-making capabilities. Business Attire: Dressing well is an intrinsic part of being respected and taken seriously in this culture. Dress conservatively until you are certain of the degree of formality expected. Names and Titles: Practically everyone you encounter should be addressed with a title and surname. You'll observe an unusually high proportion of titled professionals, as Filipino companies often reward employees with titles rather than increased responsibilities and salary. People without a professional title should be addressed in English, with courtesy titles such as “Mr.”, “Mrs.” or “Miss”, followed by their surnames. When you do not know a person's last name, confer respect by using the terms “Sir” or “Ma'am.” Conversation: Interrupting while someone else is talking and raising your voice are considered offensive. As a “face-saving” measure, Filipinos will often say “yes” when they don't actually mean it. Gifts: Giving gifts, particularly flowers and food, is especially popular in Filipino business culture. Exchanging gifts is an essential step in solidifying business ties; however, gifts should not be so extravagant as to indicate a bribe. Doing Business: Maintaining cordial relations at all times is essential. In the beginning, try to make only positive comments as negativity can result in “loss of face”. Filipinos must get to know and genuinely like and feel at ease with you before they will engage in a business relationship. Acceptable Public Conduct: Visitors should avoid staring at Filipinos, who can easily interpret a stare as a hostile gesture. If you are stared at, look away. Pointing a middle finger at a person or thing is considered the most obscene gesture in the Philippines. For more detailed information on these topics, visit Philippines, on the Executive Planet web site. Articles of Interest on the Philippines
Sources for further information on doing business in the Philippines
***** This information is provided by ABC-Amega Inc. Providing international receivable management and debt collection services for exporters to more than 200 countries including COUNTRY. For further information, contact info@abc-amega.com. This report represents a compilation of information from a wide variety of reputable sources including: the U.S. Department of State, U.S. Commercial Service, CIA World Factbook, Federation of International Trade Associations, and Economist Country Briefings. Risk Assessment information: Provided with permission by Coface Country Rating. Also Belgian credit insurance company Ducroire Delcredere Information on credit terms and the probability of prompt payment are provided, with permission, from Overseas Press and Consultants (OP&C) as published in IOMA's Report on "Managing Credit, Receivables & Collections," September 2007. |
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