Collections

Choosing a B2B Collection Agency?

Jan-23-2013

If your debtors are businesses, you need to know two things about your collection agency: do they specialize in commercial collections and are they members of the CCAA.

Six Tips for Making Collection Calls that Get Results

Oct-23-2012

Successful telephone collection is both an art and a science. These tips from the pros will help you build your confidence and improve your collection results.

The ABCs of Telephone Collections

Oct-19-2012

Here's a convenient run down of the basics. Use it as a quick reminder before you make the call – and handle those past due accounts like a pro.

Nine Guidelines for Selecting the Right Collection Agency

Aug-15-2012

It's a given of doing business. Sooner or later you will need an outside collection agency to help you cash in on past due accounts. So how do you sort through the crowd and find the one that's right for your company? Focusing on these nine areas will help you make a good choice.

International Claims Demystified

Jun-20-2012

Collecting on past due accounts outside of your home country isn't about being an expert in international law. It's simply a matter of getting the right information to the right people. Here's what you need to know.

9 Steps to Help Your OCA Help You

Jan-24-2012

Knowing when to place that past due account is just one of a number of ways you can boost the effectiveness of the collection process and help your OCA help you.

Payment Plan Negotiations

Aug-18-2011

ABC-Amega Assistant Vice President, International Operations and veteran debt collector Dave Greenberg reveals "Dave's Rule" – the secret of getting the upper hand in negotiations.

Nine Collection Tips for Small Business

Jul-22-2011

Want to collect more delinquent accounts in-house before writing them off or sending them to a collection agency? Here's how.

B2B Collection Agency Placement Strategies: Beyond Aging Out

Jun-20-2011

Is the traditional approach of waiting 90 or 120 days before sending an invoice to a collection agency still the best way to manage A/R Risk? See what a recent SunGard AvantGard study revealed.

Regulating Commercial Debt Collection

May-26-2010

You may be surprised to learn that commercial collection agencies aren't regulated by the Fair Debt Collection Practices Act enacted by Congress in the 70s. In fact, there isn't any federal legislation that applies to these firms. So do they operate unchecked and as they choose? Is there any way for a commercial creditor to be sure the firm they select is ethical and will deal appropriately with their customers?

Collection Litigation: Court Costs and Suit Fees

Apr-27-2010

Find out what to expect in terms of cost when you decide to sue for judgment against a delinquent debtor.

13 Strategies to Speed up Collections...

Mar-30-2010

The bottom line of a sale is "show me the money". Here are 13 practical strategies you can use to speed up your collection process.

Working with OCAs

Feb-15-2010

This article is a mini-seminar on commercial collections. It's packed with valuable insight into how commercial collection firms operate, as well as practical information about what you need to know when you're selecting one. It also contains links to several articles with important information on lawsuits and the legal process as they relate to collections.

10 Questions to Ask Before Deciding to Sue a Collection Account

Dec-14-2009

You’ve made your decision to sue. But wait! You’ll want to answer these 10 questions before suing the debtor.

Uncollected Dollars are Threatening Your Survival

Aug-26-2009

Write-offs have always been part of the cost of doing business. Keep them to a minimum and it’s all good. Right? Not anymore. Not in today’s business climate. So what can you do?

A Good Collector Needs a Balanced Attitude

Aug-23-2009

Using several illustrations from actual dealings with debtors, a rookie reminds us of an important key to successful collections.

Change in Irish Law Makes Collections More Difficult

Jul-29-2009

A June 2009 Irish High Court ruling strips creditors of a powerful legal remedy to enforce court ordered installment payments of past due accounts.

Declining Economy Fuels Requests for Long Term Payment Plans

Jun-29-2009

Given today’s economy, it was only a matter of time. More debtors need more time to pay on past due accounts. What do credit professionals need to consider before granting extended payment plans?

6 Secrets for Writing Effective Collection Letters

Oct-23-2008

Getting the results you want from your collection letters? If not, maybe it’s time for a do over. Here’s some tips and samples to help you get the most from this traditional collection tool.

Collecting Foreign Arbitration Awards

Sep-22-2008

Reality Check is a new feature we’ll be including now and then. It highlights interesting real world scenarios, experiences and insights from professionals working in the receivables management industry. In this issue, an old adage helps create a new precedent for sellers worldwide.

Certified Translations: Preparing Your Documents for Foreign Courts

Aug-27-2008

There’s more to it than simply writing words in a different language. If you want the courts and other organizations to accept your documents, read on.

What Do You Mean, the Creditor Won't Sue?!

Jun-25-2008

Commercial collections attorney, Martin Goldman, says he cringes when he gets a notice to close a file because the creditor refuses to sue. Find out why.

Your Account is Past Due Please Don't Send a Check

Apr-26-2008

The check is in the mail” is a common response given by debtors when contacted about a past due payment. While this excuse is a familiar one in North America, it may not ring true with credit managers in Europe.

Evaluating Your Collection Agency’s Performance

Jan-29-2008

Our October 2007 issue featured an article on selecting a collection agency. This month we offer valuable tips and an OCA Quality Score Card to help you determine how well the outside collection agency you selected is meeting your needs.

Skip Tracing Basics

Dec-19-2007

Looking for a debtor who seems to have vanished? That's a job that can rival any episode of TV's "Without a Trace". Here's what skip tracing can and can't do.

Using an OCA to Execute Debtor Judgments

Nov-28-2007

When it comes to executing and enforcing judgments in out-of-state venues or other countries, outside collection agenciess have access, experience and clout. They are generally more cost-effective too.

Why a Collection Agency rather than an Attorney

Dec-20-2004

Why should a firm use a commercial collection agency to handle legal collections rather that going directly to an attorney?

Probability of Collecting on Past Due Accounts

Mar-18-2004

What is the probability of collecting on an account receivable once it goes past due?

Contingency Fees

Feb-18-2004

Find out why contingent pricing presents the best pricing option when placing claims with an outside agency.